Method and system of managing a business process
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United States of America Patent
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Feb 1, 2011
Grant Date -
Aug 10, 2006
app pub date -
Feb 10, 2005
filing date -
Feb 10, 2005
priority date (Note) -
Expired
status (Latency Note)
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Abstract
A method of managing capacity in a business process on demand for providing a service to a service requester. The method comprises the steps of providing a business process having one or more service inputs, at least one service output, at least one capacity constraint having a capacity level and a queue located ahead of the capacity constraint having an upper queue threshold and a lower queue threshold. The method further comprises gathering with a performance monitoring subsystem a set of business process data, and adjusting with a capacity management subsystem the capacity level of the capacity constraint in response to the set of business process data gathered by the performance monitoring subsystem.
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