Contact center data visualization system and method
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United States of America Patent
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Jun 29, 2010
Grant Date -
Aug 20, 2009
app pub date -
Aug 22, 2008
filing date -
Jul 17, 2000
priority date (Note) -
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Abstract
A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.
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