Return and repair management system and method
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United States of America Patent
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Feb 17, 2009
Grant Date -
Dec 1, 2005
app pub date -
Jun 1, 2004
filing date -
Jun 1, 2004
priority date (Note) -
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status (Latency Note)
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Abstract
A return and repair management system enables transactions between multiple end-users, customers, repair centers, and return for credit destinations. The return and repair management system may be affiliated with an administrator that facilitates processes between system entities. The transactions may involve the return and repair of telecommunications equipment, such as telephone handsets and accessories. The return and repair management system may provide an interactive user interface (UI), such as a Web page, for the end-users, customers, repair centers, and administrator. By interfacing with the UI, an end-user or customer may generate a handset request or accessory request.
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