Method and system for providing enhanced call waiting
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United States of America Patent
Stats
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Jun 24, 2008
Grant Date -
Jul 15, 2004
app pub date -
Jul 23, 2003
filing date -
Mar 19, 1998
priority date (Note) -
Expired
status (Latency Note)
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Abstract
A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.
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