Call management reports
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United States of America Patent
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Apr 29, 2008
Grant Date -
May 8, 2003
app pub date -
Nov 2, 2001
filing date -
Nov 2, 2001
priority date (Note) -
Expired
status (Latency Note)
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Abstract
The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered calls is collected in a record and used to populate a report. The report is then provided to a report formatter that formats the report so that it is suitable for presentation to a subscriber. The reported call information can be provided to the report formatter in near real time.
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