Graphical user interface and method for customer centric network management
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United States of America Patent
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Nov 28, 2006
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N/A
app pub date -
Mar 31, 2000
filing date -
Mar 31, 2000
priority date (Note) -
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Abstract
A graphical user interface and method for customer centric network management. The graphical user interface includes a first view showing text input by a user indicative of customer identification data corresponding to a customer in a network. This data is received by a server connected to the user. The server retrieves stored information corresponding to the customer identification data from a database and provides the stored information and actual circuit path information corresponding to a customer service based on the stored information to the graphical user interface. A second view of the graphical user interface shows the stored information, and a third view shows a graphical representation of a customer path corresponding to the actual circuit path information.
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