System, a device, a computer program product and a method for allocating resources to users
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United States of America Patent
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May 16, 2006
Grant Date -
Feb 27, 2003
app pub date -
Dec 15, 2000
filing date -
Dec 17, 1999
priority date (Note) -
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Abstract
The invention relates to a system (100) for allocating service resources to users (20) thereof, which service resources are intended to be provided at at least one service point (10) for service at one or more associated operator positions. The system comprises at least one user terminal (30) arranged for two-way communication with the device (13) via a first and/or a second communication network and at least one device (13) for managing at least one queue and queue information. The first communication network comprises a node for the reception and transmission of messages and the second communication network comprises a server, for example a Web server (18). The invention also relates to the device (13), a computer program, a computer program product and a method.
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