Image forming apparatus, communication system for maintenance of image forming apparatus, maintenance service method of image forming apparatus, and medium storing information to be used in maintenance
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United States of America Patent
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Feb 14, 2006
Grant Date -
Jan 2, 2003
app pub date -
Jul 2, 2001
filing date -
Jul 2, 2001
priority date (Note) -
Expired
status (Latency Note)
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Abstract
As information for use in the maintenance of an image forming apparatus, information indicating an error occurrence portion, machine status information, operation log information, and the like is output and periodically transferred to a maintenance service provider by, e.g., mail, FAX transmission, or transfer across the Internet, without any load on the user. This helps improve the maintenance service, e.g., predict failures and reserve maintenance parts.
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