Assigning and managing patron reservations for distributed services using wireless personal communication devices
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United States of America Patent
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Jun 8, 2004
Issued Date -
N/A
app pub date -
Nov 1, 1999
filing date -
Apr 24, 1997
priority date (Note) -
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Abstract
A system and method for assigning and managing patron reservations to one or more of a plurality of attractions receive reservation requests at personal communication devices (PCDs). Reservation requests are transmitted to a computer associated with the selected attraction, which determines a proposed reservation time based on information describing the attraction, the patron, previously-made reservations maintained in a virtual queue, and the current state of a physical queue associated with the attraction. Proposed reservation time is transmitted to the PCD for confirmation or rejection by the patron. Confirmed reservations are entered in the virtual queue. Patrons are alerted by the PCD when their reservation time is approaching.
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