Integrating live chat into an online credit card application
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Apr 6, 2004
Issued Date -
N/A
app pub date -
Jun 15, 2000
filing date -
Nov 3, 1998
priority date (Note) -
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Abstract
A system and method are described for providing on line chat help to an applicant. An application identifier and a chat applet are inserted into a web page. The web page is sent to the applicant. The chat applet is configured to determine based on an event that the applicant could benefit from online chat and, upon such determination, to send a request to a chat server for a connection and to include the application identifier with the request.
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