Determining the quality of telecommunication services
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United States of America Patent
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Feb 10, 2004
Grant Date -
N/A
app pub date -
Nov 6, 2000
filing date -
May 5, 1998
priority date (Note) -
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Abstract
A method for ascertaining the quality of service of telecommunication services in a communication network is provided including assessing subjectively obtained quality of service parameters, transmitting the quality of service data to a central station in the communication network and inputting the quality of service data into a terminal. The inputting step is performed by a terminal user. Quality of service parameters may include a network accessibility of the communication network, a service accessibility of a selected service, a speech quality and a probability of call termination. The assessment step is performed for each instance of a service being used and/or each attempt at using a service on a terminal designed for communication in the communication network.
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