Customer self-help toolkit

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6684242
SERIAL NO

09562168

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A method for preparing a computer for service activation with a network service provider. A pre-qualifying routine is executed on the computer to gather information about the computer's initial configuration setting. A diagnostic routine is executed on the computer to test the hardware components involved in network services. If the initial configuration setting and test results meet or exceed predetermined requirements, then service software applications programs are installed in the computer and programmable configuration settings are updated. The computer then transfers a copy of the final configuration settings and test results to the network service provider where the information is stored for future reference.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddress
COMCAST MO GROUP INC1701 JOHN F KENNEDY BLVD ONE COMCAST CENTER PHILADELPHIA PA 19103-2838

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bahlmann, Bruce F White Bear Lake, MN 13 617

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation