Telemanagement system with single point of entry
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Sep 23, 2003
Grant Date -
Jan 31, 2002
app pub date -
Sep 24, 2001
filing date -
Oct 30, 1998
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A computer readable program code comprising creating and managing a master database for maintaining a copy of information contained in at least one PBX and adjunct system databases; providing a single user interface for entering data into the master database and the at least one PBX and adjunct system databases; configuring and managing a plurality of data properties for each of said at least one PBX and adjunct system; processing communications between the master database and the at least one PBX and adjunct system managing function through the single user interface, including message handling that includes a table of application handles, a table of associations between message types and message handles hashed by message types, a table of associations between message types and message handles hashed by application handle, and message packets.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully