Digital telephone system with automatic voice mail redirection
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Apr 1, 2003
Grant Date -
N/A
app pub date -
Aug 31, 1998
filing date -
Aug 31, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A telephone system including a process for redirection of voice mail messages to another voice mail box after a predetermined time or after a predetermined number of attempts at notification by radio pager of the owner of voice mail box in which a new voice mail message has been left have failed to cause the voice mail message to be picked up. The process comprises the steps of: recording the voice mail message, looking up a pager number for the user of the voice mail box in a table, finding an unused outside line, dialing the pager number and looking up a numeric message to be left on the pager in a table which stores a message to be sent for each extension's voice mail box, and monitoring the voice mail box to determine if the message was picked within a predetermined time, if not, redialing the pager and sending the numeric message again (some embodiments send voice messages to the pager) and incrementing a counter, and, after a predetermined number of attempts at notification have failed to cause the message to be picked up, moving the voice mail message to another voice mail box and beginning the process of radio pager notification again.
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