Method and system for providing quick directions
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Mar 25, 2003
Grant Date -
N/A
app pub date -
Jul 14, 1998
filing date -
Jul 14, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and system for providing a telephone caller information assistance such as driving directions from a starting location to a destination location. To obtain information assistance, the caller places a telephone call to access the system. If the geographical location of the caller can be determined by an automatic location identification system it is displayed on an operator console where the caller's request is transferred to be handled by a live operator. The operator receives the caller's destination request and queries the system for the street route driving instructions to the requested destination. After obtaining the street route driving instructions, the call can be transferred to an audio box having an interactive user interface capable of replaying the desired information to the caller. In an illustrative embodiment, the interactive user interface is capable providing functions to stop, start, pause, and replay the information to the caller.
First Claim
Other Claims data not available
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International Classification(s)
Cited Art Landscape
Patent Citation Ranking
- 234 Citation Count
- G01C Class
- 98.33 % this patent is cited more than
- 22 Age