Digital telephone system with automatic routing based upon caller ID

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6324263
SERIAL NO

09144511

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A telephone system including improved automated routing of telephone calls based upon caller ID data. If caller ID data is received, it is used as a search key to search a routing table listing extensions normally called by one or more persons identified by their caller IDs. If a match is found, the call is automatically transferred to the extension or voice mail box listed in the routing table. In some embodiments, the caller is given options to block the automatic routing or block recording of a voice mail message in favor of transfer to a caller specified extension or to an attendant. Also disclosed is improved voice mail wherein a digital signal processor scans data to be recorded in a voice mail message to find DTMF tones or DTMF mimics in the voice data and removes them from the recording so that no false DTMF commands will be recognized during playback by any DTMF detector which is active during the playback.

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Patent Owner(s)

Patent OwnerAddress
INTEL CORPORATION2200 MISSION COLLEGE BOULEVARD SANTA CLARA CA 95052

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Sherwood, Charles Gregory Olathe, KS 13 529
Yahn, Charles Edward Bonner Springs, KS 1 74

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