Communication support system in which a caller profile from a data processing device is transmitted to a telephone device upon incoming of a call
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United States of America Patent
Stats
-
May 29, 2001
Grant Date -
N/A
app pub date -
Mar 27, 1998
filing date -
Sep 19, 1997
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A communication support system includes a caller ID detection unit which detects a caller ID sent from a telephone network upon incoming of a call. A line switching unit switches on a first line between a voice signal path from a telephone set and a voice signal path from the telephone network before the connection between the telephone set and the telephone network is established. The line switching unit switches off the first line and switches on a second line between the voice signal path from the telephone set and a voice signal path from a data processing device after the caller ID is detected by the caller ID detection unit. The data processing device has a main control unit which retrieves a caller profile from a database in response to the caller ID detected by the caller ID detection unit, and transmits a. synthesized voice signal indicating the caller profile to the telephone set through the second line when the line switching unit switches on the second line.
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