System and processes specifying customized customer telecommunication services using a graphical interface
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United States of America Patent
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Sep 6, 1994
Issued Date -
N/A
app pub date -
Jan 27, 1993
filing date -
Dec 18, 1990
priority date (Note) -
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Abstract
A method and apparatus for creating and implementing customer service procedures for individual customers of a telecommunication network. The method and apparatus provides for the creation and execution of customized records to provide the desired service. The records are created by an operator at a display terminal to provide a visual representation of the desired service. The displayed representation of the service is translated into a binary representation and executed in accordance with the customer's desires. Thus, each individual customer can design and have implemented unique telecommunication services.
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