Interactive call distribution processor
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United States of America Patent
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-
May 28, 1991
Grant Date -
N/A
app pub date -
Nov 16, 1988
filing date -
Nov 16, 1988
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reach alternate destinations by inputting digit information for routing queued calling parties to such destinations.
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