DEPENDENCY-AWARE INCIDENT LINKING FOR LARGE-SCALE CLOUD SERVICES
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United States of America
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Apr 10, 2025
app pub date -
Nov 28, 2023
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Nov 28, 2023
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Abstract
Systems and methods are provided for generating and updating a dependency graph that is used in combination with textual information about incidents to improve incident-linking suggestions. Systems and methods are also provided for generating, training, and using a machine learning model configured to perform incident linking using both graph data and text data. Beneficially, these systems and methods align the graph data and text data in order to more efficiently and accurately leverage information from the multi-modal data.
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