PROCESSING PIPELINE FOR DETERMINATION OF CALL OUTCOME USING SIP MESSAGE
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United States of America Patent
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Issued Date -
Mar 27, 2025
app pub date -
Sep 27, 2024
filing date -
Sep 27, 2024
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Abstract
An example operation may include one or more of receiving at least one session initiation protocol (SIP) message from a communication session between a sending device and a receiving device, parsing content within the at least one SIP message to identify values within predetermined fields of the at least one SIP message, identifying an outcome of a call event from the communication based on the identified values from the at least one SIP message, and labelling the at least one SIP message with the identified outcome and transferring the labeled at least one SIP message to a downstream system.
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