System and Method for Automating Remediation
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United States of America Patent
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Issued Date -
Mar 27, 2025
app pub date -
May 22, 2024
filing date -
May 22, 2024
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Abstract
A system, device and method are provided for at least in part automating remediation in an enterprise system. An illustrative method includes receiving a request to perform an action, the action requiring at least one of a plurality of subsystems to be completed. The plurality of subsystems include employee and customer subsystems. The method includes transmitting an event, based on the request, to the at least one of a plurality of subsystems via an event subsystem. The method includes with an automated remediation platform: monitoring events sent from the at least one of a plurality of subsystems to the event subsystem to detect a failure; and in response to detecting the failure, generating a trigger event for consumption by the event subsystem. The method includes in response to receiving the trigger event, transmitting a remediation event for consumption by the at least one of a plurality of subsystems.
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