Multi-Channel Communication Authentication and Validation

Number of patents in Portfolio can not be more than 2000

United States of America

APP PUB NO 20250097234A1
SERIAL NO

18368210

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Arrangements for multi-channel communication validation are provided. In some examples, an indication of initiation of a communication session may be received. The communication session may be initiated by a first party via a first communication channel. In response to the indication, one or more validation actions may be generated and sent to a user device associated with a second party or recipient of the communication session via a second, different communication channel. The second party may acknowledge the validation action and a call completion action may be generated and transmitted to a computing device of the first party. The call completion action may include enabling a connection of the communication session between the first party and the second party if the second party has accepted the call, or may terminate the communication session if the second party has rejected the call.

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Patent Owner(s)

Patent OwnerAddress
BANK OF AMERICA CORPORATION101 SOUTH TRYON STREET MAILCODE NC1-002-29-01 CHARLOTTE NC 28255

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Albero, George Anthony Charlotte, US 61 14
Mukherjee, Maharaj Poughkeepsie, US 300 1687

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