MACHINE-LEARNED MODEL FOR PERSONALIZING SERVICE OPTIONS IN AN ONLINE CONCIERGE SYSTEM USING LOCATION FEATURES

Number of patents in Portfolio can not be more than 2000

United States of America

APP PUB NO 20240428309A1
SERIAL NO

18214150

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

Based on logged information about prior events, an online concierge system generates a set of location metrics that quantify properties of locations such as retailers at which items may be acquired, and residences to which the items are brought. The location metrics can be used for a variety of purposes to aid customers or other users of the online concierge system, such as providing the users with more information (e.g., likely delivery delays) or alternative options (e.g., pricing options), or emphasizing options that the location metrics indicate would be of particular value to the user. To determine whether to emphasize a particular option, the online concierge system applies a machine-learned model that predicts whether emphasizing that option would effect a positive change in user behavior, relative to not emphasizing it.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddress
MAPLEBEAR INC (DBA INSTACART)50 BEALE STREET SUITE 600 SAN FRANCISCO CA 94105

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Balasubramanian, Ramasubramanian Jersey City, US 23 64
Drerup, Tilman Palo Alto, US 13 2
Fletcher, Robert Los Angeles, US 56 348
Rao, Karikurve Sharath Berkeley, US 28 9

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation