PROVIDING ANSWERS TO VOICE QUERIES USING USER FEEDBACK
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United States of America
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Dec 19, 2024
app pub date -
Aug 28, 2024
filing date -
Aug 28, 2024
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Abstract
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for training a dialog system using user feedback. According to one implementation, a method includes receiving, by a dialog engine and from a computing device, a voice input; determining, by the dialog engine, that the received voice input is classified as feedback to an answer of a question; identifying, by the dialog engine, a predetermined feedback score associated with the feedback; and adjusting a confidence score associated with the question and the answer based on the predetermined feedback score.
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