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Abstract

Method, system and computer program product for assessing labor efficiency of knowledge work such as software development work are provided. The method includes the step of receiving event data extracted from one or more data sources. The event data are related to activities conducted by knowledge workers to obtain event records. Each event record contains the identity of each knowledge worker associated with an event and either a time interval or a point in time when the event occurred. The method also includes calculating activity records associated with time intervals during a time period from the event records. The activity records contain information about what occurred based on the event records. The method further includes allocating work effort based on the time intervals from the activity records to associate a cost with the activities and to obtain an effort value indicating amount of effort for each time interval.

First Claim