COMPUTER-IMPLEMENTED SYSTEM AND METHOD FOR FLEXIBLY BENCHMARKING TRAINING PROGRAMS AND EXTRACTING INSIGHTS
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United States of America Patent
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Issued Date -
Aug 22, 2024
app pub date -
Jan 30, 2024
filing date -
Feb 22, 2023
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Abstract
Training programs (e.g., for training a user to use a company's products) may be flexibly benchmarked by first identifying user interactions with one or more of the training programs and converting the user interactions into user activity data objects associated with user identifiers. The user activity data may then be made anonymous by removing the user identifiers from the data before examining the data. The anonymized user activity data may then be aggregated with respect to each of the training programs. A benchmark model for evaluating the training programs may then be determined based on a flexible benchmark schema of selectable benchmark metrics for evaluating aspects of the training programs. Benchmarks may then be calculated for each of the training programs based on the aggregated user activity data and the benchmark model. The benchmarks may then be displayed and/or analyzed to generate insights or suggestions for improving the training programs.
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