REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD
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United States of America Patent
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Issued Date -
Jul 25, 2024
app pub date -
Dec 26, 2023
filing date -
Jan 25, 2023
priority date (Note) -
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status (Latency Note)
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Abstract
A remote support system performs a remote support of a moving body. The remote support system includes processing circuitry. The processing circuitry is configured to acquire, via communication, a first video shot with a first infrastructure camera installed in a target area in which the moving body moves. The processing circuitry is configured to present the first video to a remote supporter to perform the remote support for the moving body. When an abnormality occurs in the first video, the processing circuitry is configured to execute an abnormality handling process to resolve the abnormality in the first video or to present a substitute video to the remote supporter instead of the first video.
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