DIGITAL ENROLLMENT SYSTEMS AND METHODS

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20230376968A1
SERIAL NO

17746225

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Abstract

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A computerized method is provided for responding to a request by a customer to enroll into a digital service. The method includes generating a personalized media clip for presentation to the enrolling customer, which comprises (i) using an artificial intelligence (AI) model to determine a plurality of relevant media objects based on data related to the request and customer data and (ii) forming a randomized composite of the plurality of relevant media objects. The method also includes providing the personalized media clip along with an instruction to the customer to record an audio description of the media clip. The method further includes generating a confidence score that measures a degree of accuracy of the audio description by the customer in relation to the personalized media clip, where enrollment of the customer into the digital service is based on at least the confidence score.

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Patent Owner(s)

Patent OwnerAddress
FMR LLC245 SUMMER STREET BOSTON MA 02210

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eggerl, Michael Boston, US 1 0
Kumar, Abhishek Boston, US 323 4324
Singh, Harmeet Boston, US 164 5886
Towne, Brian Boston, US 3 8
You, Jia Boston, US 12 34

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