SYSTEM FOR DYNAMIC COMMUNICATION CHANNEL MODELLING USING MACHINE LEARNING ALGORITHMS
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United States of America Patent
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Issued Date -
May 18, 2023
app pub date -
Nov 12, 2021
filing date -
Nov 12, 2021
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Abstract
Systems, computer program products, and methods are described herein for dynamic communication channel modelling using machine learning algorithms. The present invention is configured to detect a natural language input from a third party to a user; parse, using the communication channel modelling algorithm, the natural language input; determine an expression pattern associated with the natural language input; extract, from the expression pattern, information associated with the third party and information associated with the resource transfer; determine one or more alternate communication channels for the user to initiate the resource transfer to the third party; display the one or more alternate communication channels to the user; receive, via the user input device, a user selection of an alternate communication channels; and execute the resource transfer to the third party via the alternate communication channel selected by the user.
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