STORING CUSTOMER IDENTIFIER IN A SMART DEVICE FOR ENABLING ENGAGEMENT WITH AN ENTERPRISE
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United States of America
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Issued Date -
Mar 10, 2022
app pub date -
Sep 9, 2020
filing date -
Sep 9, 2020
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Abstract
A method and server system for facilitating customer engagement with an enterprise is disclosed. The server system receives a signal indicative of a request for registering a customer with an enterprise. In response to the receipt of the request, the server system generates an enterprise virtual customer identifier (EVCI), which is configured to map the customer uniquely to information related to a profile of the customer. The EVCI is transmitted to the customer on successful registration of the customer. The EVCI is stored in at least one digital wallet application installed in an electronic device associated with the customer. The stored EVCI in the digital wallet application is configured to facilitate at least one engagement with the enterprise over one or more messaging channels.
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