Method and system for remote quality of experience diagnostics
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United States of America Patent
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Oct 3, 2023
Grant Date -
Jul 22, 2021
app pub date -
Apr 1, 2021
filing date -
Oct 5, 2018
priority date (Note) -
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Abstract
A method and system for remote diagnostic of Quality of Experience (QoE) for a subscriber on a computer network. The method includes: reviewing a traffic flow associated with a subscriber to determine performance statistics correlated with the traffic flow; determining subscriber data related to the subscriber associated with the traffic flow; analyzing the subscriber data and performance statistics to determine a traffic signature associated with the traffic flow; determining whether the traffic signature matches any of the plurality of known traffic signatures; and diagnosing the QoE issue based on the match of the traffic signatures.
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