Issue communication techniques
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United States of America Patent
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Sep 1, 2020
Grant Date -
Oct 17, 2019
app pub date -
Apr 13, 2018
filing date -
Apr 13, 2018
priority date (Note) -
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Abstract
Provided are communication management techniques useful for delivering communications to client instances that have been impacted by a particular issue. The communication management techniques include determining an issue that impacts two or more client instances, generating and presenting a communications management graphical user interface (GUI), and sending communications to each client instance in response to a selection of a selectable communication action. The communications management GUI may include a communications portion configured to perform a selectable communication action related to the issue that impacts two or more client instances, and the selectable communication action may be configurable to send one or more communications to each client instance.
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