Automated service request system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 10402894
APP PUB NO 20180018718A1
SERIAL NO

15208005

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Abstract

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A computer-implemented method includes: monitoring, by a user device, a location of the user device; determining, by the user device and based on the monitoring, that the user is within a threshold distance or a threshold arrival time of the service provider location; and outputting, by the user device, user information to the service provider based on the determining that the user is within the threshold distance or the threshold arrival time of the service provider location. The user information indicates services to provide to the user by the service provider upon the user's arrival to the service provider location. The outputting causes the service provider to receive the user information for serving the user upon the user's arrival to the service provider location.

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Patent Owner(s)

Patent OwnerAddress
KYNDRYL INCONE VANDERBILT AVENUE 15TH FLOOR NEW YORK NY 10017

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Childress, Rhonda L Austin, US 312 3708
Eckert, Kim A Austin, US 29 131
McNair, Ryan D Austin, US 25 166
Pham, Minh Q Austin, US 29 185

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