Computer-Implemented System And Method For Providing Contextually Relevant Servicing
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United States of America Patent
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Issued Date -
Jan 11, 2018
app pub date -
Jul 6, 2016
filing date -
Jul 6, 2016
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Abstract
A computer-implemented system and method for providing contextually relevant servicing is provided. A request for servicing is received via a call center and assigned to a user. A context of the user is tracked via sensors that are associated with the user. An activity performed by the user during the servicing is determined based on the context, and one or more recommendations relevant to the identified activity are provided to the user.
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