HUMAN RESOURCE DEVELOPMENT SUPPORT SYSTEM
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United States of America Patent
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app pub date -
May 25, 2017
filing date -
Jul 5, 2016
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Abstract
A human resource development support system calculates, for each agent, a profitability indicator value that is a value of an indicator of profitability of the agent, on the basis of order histories for customers regarding industrial machinery at the agent, and sets a target agent for each agent on the basis of the profitability indicator value. Then, the human resource development support system identifies, for each agent, a grade of service personnel for which an investment in human resource development is to be made, on the basis of constitution information indicating the numbers of service personnel belonging to the target agent for individual grades, and then calculates, for each agent, an investment effect indicator value that is a value of an indicator of an investment effect obtained when an investment in human resource development is made for the identified grade, on the basis of the calculated profitability indicator value.
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