DATA COLLECTION METHOD AND SYSTEM
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United States of America Patent
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Jul 6, 2016
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Jul 6, 2016
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Abstract
Disclosed is a computer implemented data collection method and system. In one aspect the method includes: transferring a message indicative of a form question of a form via a communication service for presentation in a conversational format upon a data entry processing system; receiving, via the communication service, a response in a conversational format from the user operating the data entry processing system; attempting to interpret the response using an expert system; in the event that the response data is interpreted as an answer, recording the answer as part of form instance data; and in the event that the response cannot be interpreted by the expert system, facilitating a data collection user to conduct a portion of the data collection session via the data collection processing system, wherein input is subsequently received from the data collection user to continue interpreting further responses during the form collection session.
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