SYSTEM AND METHOD FOR GENERATING MANUALLY DESIGNED AND AUTOMATICALLY OPTIMIZED SPOKEN DIALOG SYSTEMS

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United States of America Patent

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15677776

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Abstract

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Disclosed herein are systems, computer-implemented methods, and tangible computer-readable storage media for generating a natural language spoken dialog system. The method includes nominating a set of allowed dialog actions and a set of contextual features at each turn in a dialog, and selecting an optimal action from the set of nominated allowed dialog actions using a machine learning algorithm. The method includes generating a response based on the selected optimal action at each turn in the dialog. The set of manually nominated allowed dialog actions can incorporate a set of business rules. Prompt wordings in the generated natural language spoken dialog system can be tailored to a current context while following the set of business rules. A compression label can represent at least one of the manually nominated allowed dialog actions.

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NUANCE COMMUNICATIONS INCONE WAYSIDE ROAD BURLINGTON MA 01803

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  • 2017 Application Filing Year
  • G10L Class
  • 3736 Applications Filed
  • 2832 Patents Issued To-Date
  • 75.81 % Issued To-Date
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Inventor Name Address # of filed Patents Total Citations
Williams, Jason D Seattle, US 7 357

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