SYSTEMS AND METHODS FOR VOICE-CONTROLLED ACCOUNT SERVICING
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United States of America Patent
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app pub date -
Aug 2, 2017
filing date -
Dec 11, 2015
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Abstract
Aspects of the present disclosure relate to a method that includes receiving, at a processor and from a computing device, a data file comprising data representative of a voice command received at the computing device from a user and, responsive to determining that the voice command is directed to a banking-related inquiry, transmitting a request for user authentication information. Further, the method can include receiving and verifying the user authentication information and, responsive to determining that the voice command comprises a request for information relating to a banking account of the user, querying the banking account for the requested information. Additionally, the method can include outputting data indicative of the requested information and, responsive to determining that the voice command comprises a request to initiate payment from the banking account of the user to a third party, initiating electronic payment to the third party.
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