Knowledge To User Mapping in Knowledge Automation System
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United States of America Patent
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Apr 22, 2016
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Apr 22, 2016
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Knowledge automation techniques may include generating, for each user of a plurality of users, a user vector associated with the user, and grouping the generated user vectors into clusters based on a clustering distance metric between the user vectors. For each cluster, the techniques may include determining a centroid of the cluster, and associating with the cluster at least some of the knowledge elements that the users associated with the cluster has interacted with. The techniques may further include comparing a target user vector of a target user with the centroids of the clusters to determine a matching cluster for the target user, and providing one or more recommendations of the knowledge elements that are associated with the matching cluster to the target user.
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