System and method for retail customer tracking in surveillance camera network
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United States of America Patent
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Issued Date -
Sep 28, 2017
app pub date -
Mar 22, 2016
filing date -
Mar 22, 2016
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Abstract
A retail customer tracking system and method is disclosed. The retail system preferably includes at least one surveillance camera for generating image data of customer interactions with products and at least one point of sale camera for generating image data of customers at a point of sale area. An analytics system determines product interactions from the image data of the customer interactions with the products and stores facial image information and the product interactions for each of the customers. When a customer arrives at a point of sale area, facial image information of the customer determined from the image data of the point of sale camera is matched to previously stored facial information for the customer, and associated product interactions for the customer are provided to a management system. The management system then provides sale cues based on the product interactions to the customer at the point of sale area.
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