ANALYZING AND AUTOMATING WORK-FLOW IN A COMPUTERIZED USER-INTERFACE

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20170132052A1
SERIAL NO

14936702

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Abstract

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A computerized method for evaluating operational behavior on a computer is disclosed, comprising activating in the computer a code that intercepts events of operations on a user-interface of the computer and acquires data of the events, providing the data of the events to a computerized apparatus that automatically analyzes the data of the events by employing a pattern recognition algorithm that consequently identifies inefficient operations, summarizing and adapting for manual evaluation information related to the inefficient operations, and visually presenting on a presentation device the summarized and adapted information related to the inefficient operations to accomplish an objective and a computerized system for carrying out the computerized method.

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Patent Owner(s)

Patent OwnerAddress
NICE LTD13 ZARCHIN STREET P O B 4122 RA'ANANA 4362241

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
ABRAMOVICI, Omer Kfar Saba, IL 2 15
GEFFEN, David Givat Shmuel, IL 14 298
SMITH, Iftach Hod Hasharon, IL 6 320

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