Importance

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Abstract

The invention provides computer implemented methods and systems for fulfilling a customer request for a requested item purchased from a merchant, the method performed by a computer processing machine. The method may include inputting trigger data from a customer mobile device, the trigger data reflecting an event of the customer device, the trigger data constituting a customer request; associating the trigger data with a corresponding order record; retrieving order information from the corresponding order record, the order information including requested item information and merchant information; generating a merchant request based at least in part on the order information in the corresponding order record, the merchant request including customer identification information, merchant information reflecting a designated merchant, and requested item information; and outputting the merchant request to the designated merchant, so as to provide the designated merchant with information to fulfill the customer request.

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First Claim