VISUALIZING AND CORRELATING FEEDBACK INFLUENCERS
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United States of America Patent
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Issued Date -
Mar 23, 2017
app pub date -
Sep 22, 2015
filing date -
Sep 22, 2015
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Abstract
Various embodiments relate generally to a system, a device and a method provide for detecting influencer events based on received feedback data. A request may be received to predict an event for received feedback data from a plurality of customer computing devices communicatively coupled, through a network, with a web service application. A plurality of disparate data sources may provide data points from different applications and/or databases through application programming interfaces. The data points for a time period corresponding to the received feedback data may be retrieved to identify candidate events. The feedback data may be characterized and used to determine one or more ranked predictions using a heuristics engine. The heuristics engine may process the data points and the received characterized feedback data to rank predictions that influenced the feedback data. The data may also be visualized and interacted with by users of the listing management system.
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