METHODS AND SYSTEMS FOR RECORDING INTERACTIONS WITH A SYSTEM FOR PURCHASING MOBILE PHONES AND OTHER ELECTRONIC DEVICES
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United States of America Patent
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Issued Date -
Mar 23, 2017
app pub date -
Mar 1, 2016
filing date -
Sep 21, 2015
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Abstract
The present disclosure describes various embodiments of methods and systems for operating a kiosk that is configured to purchase electronic items from a user. One or more cameras on the kiosk record a transaction which is stored as a record on a computer-readable medium. A record is also kept of the times at which events occur such as the user activating a control or button, as well as times when graphical user interface (GUI) screens are presented to the user. The transaction record can be analyzed in real time or at a later date to determine why some transactions are not completed or to improve the user experience with the kiosk.
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