MOBILE DEVICE INITIATED CONCIERGE EXPERIENCE
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United States of America Patent
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Issued Date -
Mar 2, 2017
app pub date -
Aug 23, 2016
filing date -
Aug 31, 2015
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Abstract
A method and system for providing a mobile device initiated concierge experience is disclosed. The concierge experience determines that a mobile device is within an area of interest. The concierge experience interacts with the mobile device to determine an identifying characteristic. A database is searched for a customer profile related to the identifying characteristic. When the customer profile is identified, the customer profile is provided to a store associate's mobile device, wherein the customer profile is utilized by the store associate to positively identify a user of the mobile device and provide the user with a personalized shopping experience.
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