CUSTOMER QUEUE PRIORITIZATION THROUGH LOCATION DETECTION
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United States of America Patent
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Issued Date -
Feb 9, 2017
app pub date -
Jan 26, 2016
filing date -
Feb 17, 2014
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Abstract
A computer-implemented method for prioritizing customer service is provided. The method includes receiving at a beacon, information that a customer is proximate a retail location, automatically accessing personal information of the customer located at the store location, automatically sending the personal information of the customer information to a sales associate and prioritizing customer service for the customer based on the analyzed personal information while the customer is located at the store location.
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