METHODS AND SYSTEMS FOR ASSIGNING RESOURCES TO A TASK

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20170017522A1
SERIAL NO

14799835

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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According to embodiments illustrated herein there is provided a method for assigning one or more resources to a task. The method includes determining one or more workflows, comprising one or more sub-tasks in a sequence, utilizable to process the task. The method further includes determining a set of scores for each sub-task associated with each workflow based on at least a set of performance attributes of a set of resources who are available for processing each sub-task. The disclosed method further includes assigning at least a resource from the set of resources, available for processing each sub-task, based on at least one of the determined set of scores and one or more predefined requisites associated with each sub-task.

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Patent Owner(s)

Patent OwnerAddress
CONDUENT BUSINESS SERVICES LLC2828 NORTH HASKELL AVE BUILDING 1 FLOOR 9 DALLAS TX 75204

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Daga, Mohit Jaipur, IN 1 12
Gupta, Manoj Bangalore, IN 78 509
Mukherjee, Koyel Bangalore, IN 20 131
Vaya, Shailesh Bangalore, IN 20 152

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