PREDICTIVE DEVICE FAILURE ANALYSIS
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United States of America Patent
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N/A
Issued Date -
Nov 10, 2016
app pub date -
May 6, 2015
filing date -
May 6, 2015
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
An electronic device may include hardware and software configured to detect device failures in the electronic device and log a device error code for detected device failures. Device error codes may be electronically communicated over a communications link to a system external to the electronic device. A client device (e.g., a smartphone, tablet, pad, or PC) may be linked with the electronic device and may be configured to receive the communicated device error codes. The client device may be operative to communicate the received device error codes to another system (e.g., a backend system). The electronic device may link with the backend system and communicate the device error codes to the backend system. Networked computing resources in communication with the backend system may analyze the received error codes to determine whether or not to communicate a device replacement notice. A customer profile may be used as part of the analysis.
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