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• 15 United States
• 10 France
• 8 Japan
• 7 China
• 5 Korea
• 2 Other

Patent Owner(s)

Patent Owner	Address
JASPER TECHNOLOGIES INC	MOUNTAIN VIEW CA 94043

International Classification(s)

• H04M:TELEPHONIC COMMUNICATION
• H04W:WIRELESS COMMUNICATION NETWORKS

• 2016 Application Filing Year
• H04M Class
• 4846 Applications Filed
• 3970 Patents Issued To-Date
• 81.93 % Issued To-Date

Inventor(s)

Inventor Name	Address	# of filed Patents	Total Citations
Barkley, Scott	San Mateo, US	41	711
# of filed Patents : 41 Total Citations : 711
Collins, Daniel	McKinney, US	50	1100
# of filed Patents : 50 Total Citations : 1100
Gupta, Amit	Livermore, US	391	8061
# of filed Patents : 391 Total Citations : 8061
McGwire, Jack	Sunnyvale, US	38	1043
# of filed Patents : 38 Total Citations : 1043
Mohammed, Jahangir	Saratoga, US	101	3097
# of filed Patents : 101 Total Citations : 3097
Shah, Gautam	San Francisco, US	15	164
# of filed Patents : 15 Total Citations : 164

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Patent Citation Ranking

• 2 Citation Count
• H04M Class

• 12.65 % this patent is cited more than
• 9 Age

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Maintenance Fees

Fee	Large entity fee	small entity fee	micro entity fee	due date
11.5 Year Payment	$7400.00	$3700.00	$1850.00	May 3, 2028

Fee	Large entity fee	small entity fee	micro entity fee
Surcharge - 11.5 year - Late payment within 6 months	$160.00	$80.00	$40.00
Surcharge after expiration - Late payment is unavoidable	$700.00	$350.00	$175.00
Surcharge after expiration - Late payment is unintentional	$1,640.00	$820.00	$410.00

Full Text

US Patent Application No: 2016/0323,766

CORE SERVICES PLATFORM FOR WIRELESS VOICE, DATA AND MESSAGING NETWORK SERVICES

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Abstract

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A system and method for managing wireless devices in a wireless network that performs operation comprising: receiving a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining at least one solution for the problem associated with the wireless device based on the contextual information; transmitting the at least one solution; and receiving a confirmation that the problem has been resolved.

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Description

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Claims

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